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Aramex Store-to-Door

BUY A SLEEVE

SCAN THE QR CODE AND THE ENTER YOUR DETAILS DIGITALLY

WE’LL COLLECT & DELIVER

Visit our home page to track your shipment or to find your nearest Store-to-Door Courier location.

What do we do?

Courier just got more convenient with Aramex Store-to-Door Courier.

For just R99.99, you can send a parcel to any destination in South Africa.

This is a first for South Africa and is aimed at the general public and smaller businesses.

It is the ideal option for sending documents, parcels and gifts throughout SA. It is also the ideal way to get your eCommerce business booming with our extensive delivery network. All parcels can be tracked on our website by simply inserting the waybill number in the track and trace field on the home page.

In the event of your parcel requiring a dedicated special trip to deliver the shipment, additional charges may be levied. Examples of special delivery areas include: Mines, Power Stations, Plots/Farms, Military Bases, Game Lodges, Ports/Harbours, Embassies and Consulates. In this instance, you will be contacted prior to delivery.

Find our Store-to-Door service at your nearest Pick n Pay, FreshStop and selected Checkers outlets nationwide.

We are going digital!

Welcome to logistics in the 21st Century!

No more paper.
Easier tracking.
Address book.
Live updates.

Simply buy a sleeve for R99.99, fill in your info via the QR code provided and we’ll collect and deliver. If you do not have access to the internet, you can buy a black sleeve that contains the manual waybill for an additional R20.

Find your nearest Store-to-Door and Aramex it!

PARCEL COLLECTION

Monday To Friday 15h00 unless specified otherwise.

DOMESTIC DELIVERY

To Main Centers delivery may take between 24 to 72 hours by 17h00, Monday to Friday (Business days). Outlying area may take up to 72 hours.

PARCEL SIZE

Your shipment must fit into the plastic sleeve in order to be shipped through Store-to-Door Courier.

NO P.O. BOXES

Aramex Store-to-Door Courier delivers to a signature from receiver.

INSURANCE?

There is NO INSURANCE for Store-to-Door Courier shipments due to legal limitations.

Find a Store

      Frequently Asked Questions

      Collections are at 15h00 Monday – Friday (Unless specified otherwise)

      Delivery can take 24 to 72 hours by 17h00, Monday to Friday (Business days)

      Remote outlying/ regional areas may take longer than 72 hours as service frequency cannot be guaranteed at time of dropping shipment off. (Additional charges may apply)

      There are too many areas to list all destinations, but 50km around each of the following areas is usually considered a main centre: Johannesburg, Pretoria, Polokwane, Rustenburg, Nelspruit, Vaal Triangle, Kimberley, Bloemfontein, Cape Town, George, Port Elizabeth, East London, Durban, Pietermaritzburg, Stellenbosch and Richards Bay.

      As your shipment will move by air, certain items are not allowed to be shipped. These are Explosives, Flammable Solids (matches, certain batteries), Radioactive Materials, Flammable Gas (gas cylinders, lighter fuel, aerosols), Oxidising Substances (chlorine, peroxide), Corrosives (instruments containing mercury, acids), Flammable Liquids (paint, petrol, thinners), Poisons (pesticides). For security reasons we do not recommend sending gold or silver bullion, coins, cyanides, precipitates

      or any form of gold or silver ore, platinum and other metals, precious and semi-precious stones including commercial carbons or industrial diamonds, jewellery, currency (paper or coin) of any nationality, securities, stocks, bonds, un-cancelled postage or revenue stamps, blank or endorsed bank cashier’s cheques, money orders or travellers cheques, livestock or plants, arms and ammunition.

      In your Aramex Drop Box pack, you will find a waybill. The waybill is a 5-layer carbon paper address and delivery document. This is where you need to enter your own address and contact details, as well as the delivery address and contact details. Please remember to insert your cellphone number so that we can send you SMS updates on delivery. More importantly, the waybill has your unique waybill number printed below the barcode. Your waybill number is the primary reference used to track your shipment. Remember to remove and retain the top layer (Customer’s Copy) oQf the waybill for reference purposes.

      In your Aramex Drop Box pack, you will find a plastic sleeve. This sleeve (dimensions 45cm x 35cm when flat packed) is sometimes referred to as a “Flyer Bag”. Your shipment needs to fit inside this plastic sleeve in order to be shipped through the Aramex Drop Box. For shipments that do not fit into the sleeve, please contact your nearest Aramex station for alternate solutions. Although the plastic sleeve has space for sender and receiver details to be completed, this is not necessary as the waybill is the primary shipping document.

      You are responsible to package your shipment in such a way that it is protected against damage that may occur with normal handling procedures. The plastic Aramex Sleeve adds additional protection and should be securely sealed.

      Contact your nearest Aramex station if you are unsure of the postal code – station contact details can be found on our website (www.aramex.co.za) or on the rear side of the Drop Box pack.

       

      This service is reserved for Domestic delivery only. These are two separate service offerings, and the packs are not interchangeable. Should you wish to send non-documents Internationally, please contact your nearest Aramex station – station contact details can be found on our website (www.aramex.co.za) or on the rear side of the Drop Box pack.

      The Aramex Drop Box is an express courier service, therefore your parcel will be delivered to door, and will require a signature from the receiver.

      An Aramex courier will collect the parcels from the Aramex Drop Box each working day (Mon- Fri) at 15h00 (unless specified otherwise). Your shipment will then be delivered within the time frame mentioned in point 1 above.

      Yes. Your waybill number (indicated below barcode) on your waybill is your reference for tracking purposes. Visit the Aramex website at www.aramex.co.za and enter your waybill number in the tracking field provided on the home page. Online tracking of your parcel is available shortly after your shipment has been collected from the Aramex Drop Box. If you do not have internet access, you can call any of the Aramex stations nationally to track your shipment. A contact centre representative will then give you a verbal status update on your shipment.

      Very much so. Unlike normal mail, your shipment is never left unattended and will be delivered by hand to the receiver. A uniformed Aramex Courier will also require a signature from the receiver before handing over the parcel

      There is no insurance available for Drop Box shipments due to legal limitations.

      This field is optional and can be used to insert any number or Reference that you may want to add.

      This Reference can serve as an additional tracking number on our website.

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