Aramex Store-to-Door
BUY A SLEEVE
SCAN THE QR CODE AND THE ENTER YOUR DETAILS DIGITALLY
WE’LL COLLECT & DELIVER
Visit our home page to track your shipment or to find your nearest Store-to-Door Courier location.
What do we do?
Courier just got more convenient with Aramex Store-to-Door Courier.
For just R99.99, you can send a parcel to any destination in South Africa.
This is a first for South Africa and is aimed at the general public and smaller businesses.
It is the ideal option for sending documents, parcels and gifts throughout SA. It is also the ideal way to get your eCommerce business booming with our extensive delivery network. All parcels can be tracked on our website by simply inserting the waybill number in the track and trace field on the home page.
In the event of your parcel requiring a dedicated special trip to deliver the shipment, additional charges may be levied. Examples of special delivery areas include: Mines, Power Stations, Plots/Farms, Military Bases, Game Lodges, Ports/Harbours, Embassies and Consulates. In this instance, you will be contacted prior to delivery.
Find our Store-to-Door service at your nearest Pick n Pay, Fresh Stop and selected Checkers outlets nationwide.
Looking to deliver your products all across South Africa?
Aramex Store-to-Door has the perfect solution to get your business booming – the Aramex Bulk Pack!
Buy a Bulk Pack of 20 sleeves, and ONLY pay for 18. That means that the more you send, the more you save.
It’s the easiest way to connect with your customers. Drop off your packages on a grocery run, and we’ll deliver straight to your customer’s front door. Available at Checkers and selected Fresh Stop stores near you.
Send more for less today!
We are digital!
Welcome to logistics in the 21st Century!
No more paper.
Easier tracking.
Address book.
Live updates.
Simply buy a sleeve for R99.99, fill in your info via the QR code provided and we’ll collect and deliver. If you do not have access to the internet, you can buy a black sleeve that contains the manual waybill for an additional R20.
Find your nearest Store-to-Door and Aramex it!
PARCEL COLLECTION
Monday To Friday 15h00 unless specified otherwise.
DOMESTIC DELIVERY
To Main Centers delivery may take between 24 to 72 hours by 17h00, Monday to Friday (Business days). Outlying area may take up to 72 hours.
PARCEL SIZE
Your shipment must fit into the plastic sleeve in order to be shipped through Store-to-Door Courier.
INSURANCE?
Aramex Store-to-Door offers a R1000 Marine GIT cover. There is an excess of R100 for all insurance claims. The policy covers new goods for loss and damage only; and with second-hand goods, loss only. Terms and conditions apply.
NO P.O. BOXES
Aramex Store-to-Door Courier delivers to a signature from receiver.
Find a Store
Frequently Asked Questions
Collections are at 15h00 Monday – Friday (Unless specified otherwise)
Delivery can take 24 to 72 hours by 17h00, Monday to Friday (Business days)
Remote outlying/ regional areas may take longer than 72 hours as service frequency cannot be guaranteed at time of dropping shipment off. (Additional charges may apply)
There are too many areas to list all destinations, but 50km around each of the following areas is usually considered a main centre: Johannesburg, Pretoria, Polokwane, Rustenburg, Nelspruit, Vaal Triangle, Kimberley, Bloemfontein, Cape Town, George, Port Elizabeth, East London, Durban, Pietermaritzburg, Stellenbosch and Richards Bay.
As your shipment will move by air, certain items are not allowed to be shipped. These are Explosives, Flammable Solids (matches, certain batteries), Radioactive Materials, Flammable Gas (gas cylinders, lighter fuel, aerosols), Oxidising Substances (chlorine, peroxide), Corrosives (instruments containing mercury, acids), Flammable Liquids (paint, petrol, thinners), Poisons (pesticides). For security reasons we do not recommend sending gold or silver bullion, coins, cyanides, precipitates
or any form of gold or silver ore, platinum and other metals, precious and semi-precious stones including commercial carbons or industrial diamonds, jewellery, currency (paper or coin) of any nationality, securities, stocks, bonds, un-cancelled postage or revenue stamps, blank or endorsed bank cashier’s cheques, money orders or travellers cheques, livestock or plants, arms and ammunition.
In your Aramex Drop Box pack, you will find a waybill. The waybill is a 5-layer carbon paper address and delivery document. This is where you need to enter your own address and contact details, as well as the delivery address and contact details. Please remember to insert your cellphone number so that we can send you SMS updates on delivery. More importantly, the waybill has your unique waybill number printed below the barcode. Your waybill number is the primary reference used to track your shipment. Remember to remove and retain the top layer (Customer’s Copy) oQf the waybill for reference purposes.
In your Aramex Drop Box pack, you will find a plastic sleeve. This sleeve (dimensions 45cm x 35cm when flat packed) is sometimes referred to as a “Flyer Bag”. Your shipment needs to fit inside this plastic sleeve in order to be shipped through the Aramex Drop Box. For shipments that do not fit into the sleeve, please contact your nearest Aramex station for alternate solutions. Although the plastic sleeve has space for sender and receiver details to be completed, this is not necessary as the waybill is the primary shipping document.
You are responsible to package your shipment in such a way that it is protected against damage that may occur with normal handling procedures. The plastic Aramex Sleeve adds additional protection and should be securely sealed.
Contact your nearest Aramex station if you are unsure of the postal code – station contact details can be found on our website (www.aramex.co.za) or on the rear side of the Drop Box pack.
The Aramex Drop Box is an express courier service, therefore your parcel will be delivered to door, and will require a signature from the receiver.
An Aramex courier will collect the parcels from the Aramex Drop Box each working day (Mon- Fri) at 15h00 (unless specified otherwise). Your shipment will then be delivered within the time frame mentioned in point 1 above.
Yes. Your waybill number (indicated below barcode) on your waybill is your reference for tracking purposes. Visit the Aramex website at www.aramex.co.za and enter your waybill number in the tracking field provided on the home page. Online tracking of your parcel is available shortly after your shipment has been collected from the Aramex Drop Box. If you do not have internet access, you can call any of the Aramex stations nationally to track your shipment. A contact centre representative will then give you a verbal status update on your shipment.
Unlike normal mail, your shipment will be delivered by hand to the receiver. A uniformed Aramex Courier will also require a signature from the receiver before handing over the parcel
The company does offer or carry an all-inclusive R1,000.00 Marine GIT waybill cover for the Customer’s Goods. Kindly note that there is a R100.00 (VAT inclusive) excess applicable to all insurance claims submitted. The Marine GIT policy covers new goods for loss and damage only; and with second-hand goods, loss only. Terms and conditions apply.
This field is optional and can be used to insert any number or Reference that you may want to add.
This Reference can serve as an additional tracking number on our website.
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