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Customer Update – Protest Actions 16 July

16 July 2021

Dear Valued Customers,

As this week draws to a close, we remain incredibly thankful for the continued support we have received from all our customer in South Africa and abroad.

Our branches in Durban, Pietermaritzburg, Ladysmith, and Richards Bay will remain closed today. Volatility on the ground remain high and we are monitoring the situation closely. We are cautiously optimistic about the outlook for this weekend and hope to start preparations for full business operations next week. We are also working on various initiatives to get necessities delivered to the communities hardest hit.

The N3 that connects Gauteng and Kwa-Zulu Natal remains closed for now. We are looking at the viability of moving linehauls via alternative routes as soon as possible. Safety and security of our workforce remains paramount. We are confident that our security enforcement teams on the ground have sufficient measures in place. Our teams have been working tirelessly on our business continuity strategies this week.

The events of the past week have rocked our very core as a nation. These events have been unprecedented but when we see the incredible reports of communities united in cleaning up
neighbourhoods and city centres, we are optimistic about the future of our great nation. We will overcome.

Should you require any additional information or guidance please don’t hesitate to reach out to your Customer Relationship Manger, or branch manager immediately. Alternatively reach out to our live chat service on

Sincerely Yours,

George Van Der Merwe
Country Manager (MD)
Aramex South Africa (PTY) LTD

Download Aramex South Africa – Customer Letter – Protest Actions 16 July PDF